The Simba Network Support Center provides state-of-the-art 24 X 7 X 365 IP network monitoring, management and remediation facility to its clients. The Simba staff is comprised of top computer engineering and telecommunications specialists who are expertly trained to monitor IP networks and react immediately and effectively to the problems that occur. Through careful diagnosis, the Simba support team can efficiently determine the exact network issue and quickly resolve the problem, guaranteeing maximum uptime and reliability of the network. Simba Network Support Center provides total peace of mind and highest level of efficiencyand performance, and all at a fraction of the cost of staffing and maintaining your own internal support center.
Our proven method of providing remote support gives you the advantage of protecting your budget from costly software, equipment repair, development and technical staffing costs.
Simba specializes in supporting your business goals and ensuring that your IT systems are operating Smoothly and at peak efficiency. We offer a wide variety of support options that can be tailored to suit your needs and provide your business with optimum solutions
Simba's Network Operation Center provides:
Monitoring all backbone links and network devices.
Ensuring continuous operation of servers and services.
Providing quality support for corporate customers.
Troubleshooting of all network and system related problems.
Opening tickets to track and document resolution of problems.
24 hours a day, 7 days a week supervised operation by highly skilled network and system engineers.
